HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which can be essential to our tradition and work. We’re excited to function our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the way in which as much as their tenure and development. On this put up, hear from Agent Help Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he exhibits up as his genuine self, and his love for languages.
Up to now I labored for a grassroots group that linked Californians to reasonably priced well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Reasonably priced Care Act (ACA) and serving to individuals make higher selections about their healthcare. At HealthSherpa I assist shoppers discover educated brokers and guarantee brokers can present client help – solely this time, in a nationwide setting.
I come from a predominantly Latino group; a lot of of us in the neighborhood don’t communicate English or have entry to sources in regards to the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my companion & little brother as my work profile image on Slack. It helps begin the dialog with different individuals – who am I personally, and who’re the individuals on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I speak to individuals right here who’re concerned about studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely concerned about desirous to know extra about me and my life. It’s this type of tradition that has made me really feel extra snug right here than I’ve in another job.
I’m arising on three years at HealthSherpa and we’re about to enter what will likely be my third Open Enrollment Interval (OEP). I’ve completed loads of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that in the end assist insurance coverage brokers determine what information they want in an effort to excel of their work.
Total, I’m most pleased with having helped develop a powerful information base for brokers through the years I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you just’ll discover at HealthSherpa. To look again and take into consideration what I’ve completed right here – it’s eye-opening, in a great way. It makes me suppose, “Wow, that is what we’ve been in a position to accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it may possibly really feel daunting, particularly in an interview, to come back out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly advocate you embrace the unknown. You may need a baseline concept of what the ACA is, however as you dive deeper, there’ll all the time be some ingredient of the ACA that you just’ll encounter, and also you received’t acknowledge or perceive it instantly. These are alternatives to be taught one thing new, and your workforce will allow you to determine it out. It’s essential to help one another in our work, in order that we are able to additional deepen our information base.
I really like training languages and translating for people in several methods. I’ve love each for the languages themselves, and in addition the training and acquisition of language expertise. For me, studying languages is about attending to know individuals and their environments. It’s a talent, nevertheless it’s additionally a option to be taught extra in regards to the world.
I’m bilingual in Spanish and English and in addition realized Japanese as a toddler. Later in life, I studied French and German as properly. I really feel like I can’t fairly name myself a polyglot, however at residence there are phrases, phrases, and entire sentences in Japanese or Spanish although we primarily communicate English- it’s a little bit of a whirlwind.
Wish to work with Kino and the remainder of our phenomenal workforce? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!
