In her weblog, Countdown to Cisco Stay EMEA, Adele Trombetta, SVP, Cisco Buyer Expertise (CX) EMEA, talked about how excited she is for Cisco Stay EMEA in just a bit greater than every week, and I agree. Her preview of this occasion supplies an outline of a number of completely different areas the place CX will make a splash this 12 months. Nevertheless, I wish to go a little bit deeper and provide you with some extra particulars on what you’ll see in our Buyer Expertise sales space, and round Cisco Stay February 5-9.
With a dozen CX demos accessible to you at this 12 months’s occasion, let’s get you able to discover and begin accelerating your corporation outcomes.
CX Sales space
Listed below are the demos you will see contained in the CX sales space in Amsterdam:
Cisco Lifecycle Companies
Take away adoption roadblocks and remodel at velocity with much less threat with our new outcomes-driven service. From enhancing the client expertise and enhancing safety to optimizing productiveness and extra, our specialists will help you obtain measurable enterprise outcomes. With our telemetry-based AI/ML insights, instruments, and automation, we will help you speed up time to worth out of your Cisco know-how investments and obtain your corporation outcomes, sooner.
Automation
Cisco provides options to simplify and velocity up the supply of enterprise outcomes. Automated deployment and configuration, service-level monitoring with observability, response and remediation, incident administration, and software program upgrades with validation and assurance can profit companies of all ranges of automation maturity. No matter the place you might be in your automation journey, Cisco has options which are straightforward to eat and tailor-made to your wants.
Success Tracks/CX Cloud
Enhance operational effectivity and scale back threat with a 360-degree view of your community with proactive digital insights; take away adoption roadblocks with professional finest practices, and increase workers productiveness and expertise with studying assets with Success Tracks, enabled by CX Cloud to maximise the worth of your IT investments.
Safety, Consulting and Managed Companies
Two separate demonstrations in our sales space will present you easy methods to strengthen your group’s safety resilience. Come discover the wide selection of CX Safety providers serving to to strengthen your group’s safety resilience. From product-agnostic advisory, technique, and safety architecture-focused providers to planning, design, and implementation of Cisco Safety merchandise – pre-defined or totally personalized service options cowl your full providers lifecycle.
TAC Improvements
Our high priorities are simplicity, velocity, and effectivity when getting IT points solved, irrespective of their measurement. See how self-service automated help workflows can scale back your time to remaining decision or how RADKit permits distant diagnostic log assortment and automates complicated duties with network-wide APIs to hurry up time to decision. Along with the TAC Improvements demos within the CX Sales space, TAC engineers, gross sales engineers, {and professional} providers engineers will even be accessible through Technical Options Clinics and within the Technical Options Clinic Theater.
Buyer Success
Come see how Cisco CX permits prospects in Monetary Companies, Retail, and Utilities to beat IT challenges and ship optimized mission-critical providers, enhance end-to-end safety, and drive extra clever operations. You’ll additionally find out how we’ve helped them remodel work environments, reimagine communities, and improve buyer expertise.
Cisco Group
One of the crucial frequented Cisco digital properties is Cisco Group, which serves greater than 1.4 million guests every month and helps seven languages. Study extra about this trusted, on-line, peer-to-peer neighborhood and data hub, the place you at all times have entry to real-time solutions and 24/7 recommendation.
Accomplice-Powered Buyer Expertise
Go to the CX companion demo to find how companions can improve the client expertise with Cisco instruments and platforms. Interact with specialists showcasing stay demos of instruments such because the Accomplice Expertise (PX) Cloud, dive into the capabilities and insights accessible by Lifecycle Benefit and discover easy methods to drive buyer software program adoption by the digital end-to-end Lifecycle Observe Journey.
Cisco Studying and Certifications
Cisco Studying and Certifications (L&C) will probably be within the sales space with coaching provides and demos on Cisco U. and Cisco Modeling Labs (CML). You will discover Cisco L&C outdoors of the CX Sales space as properly, with 30 periods deliberate within the Cisco U. Theater!
Sustainability
Lastly, cease by and let Cisco Buyer Expertise options assist form, scale, and maintain your journey towards sustainability. Align your objectives with actionable plans enhanced by AI/ML, automation, telemetry, and guided experience to determine, speed up, and measure the influence of your sustainability know-how initiatives.
After all, that’s solely what we’ve happening inside the Buyer Expertise sales space. We even have a CX demo within the Cisco Showcase, which walks you thru how Cisco CX leads the way in which to assist our prospects understand enterprise outcomes sooner at each step of the lifecycle.
Final however definitely not least, head over to the Sustainability Zone and learn to make your buildings and workspaces prepared for hybrid work whereas driving sustainability. You possibly can design a safe, sustainable, and future-proofed good constructing with our end-to-end strategy. Come discover our imaginative and prescient to assist create the following technology of smarter buildings.
We have now a lot we wish to share with you this 12 months at Cisco Stay EMEA. I hope you’re trying ahead to it. I do know our CX workforce is!
If you wish to know extra about our Buyer Expertise presence at this 12 months’s Cisco Stay, take a look at the CX at Cisco Stay web site for probably the most up-to-date data.
Within the meantime, be happy to go away me a remark or a query beneath, and keep tuned for more information coming your method as we get near the beginning of Cisco Stay EMEA on February 5.
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