Since Friday, Home windows customers have reported issues with the working system freezing shortly after booting, a problem linked to a defective replace for Avira’s safety software program.
A substantial variety of Home windows 11 and Home windows 10 prospects have skilled these system freezes, with most linking the problems to Avira.
In accordance with many of these stories on Reddit and Avira’s personal buyer boards, affected computer systems normally begin usually, however some fail to load the Home windows desktop, as first reported by Günter Born.
Nonetheless, roughly 20 seconds after Avira launches, your entire working system turns into unresponsive, with the bodily restart button on the case as the only real means to revive the PC.
“As we speak, my PC abruptly began to freeze on startup. I attempted disabling all background apps till solely Avira was left,” one affected consumer stated.
“So my pc (Win 10) was functioning simply effective 2 days in the past, I normally depart it operating. (I’ve made no modifications to something) I went to make use of it tonight and Begin utterly freezes up and won’t load something,” one other one stated.
Affected customers have found that the only real treatment is to uninstall Avira’s software program whereas booting into secure mode. Regardless of resolving the freezing downside for some, sure impacted customers have encountered difficulties eradicating Avira utterly.
“I managed to repair the problem someway… The final motion was to uninstall Avira, i might do it through the 20 seconds earlier than the problem normally occurs (simply after login),” one consumer added.
“I am not 100% positive that’s the uninstall that resolved the problem, I attempted many issues earlier than (chkdsk sfc, …) It was clearly one thing that forestall new processes to be executed, I imagine an antivirus can do this … possibly a foul replace from Avira ?”
After uninstalling Avira, Home windows ought to mechanically re-enable Microsoft’s free Defender Antivirus software program.
When approached for remark, Avira instructed BleepingComputer that they’re conscious of the problem and are at present investigating it, searching for a repair.
“A current replace from Avira is leading to Home windows 10 and Home windows 11 processes not beginning. The difficulty is attributable to the Avira inside Firewall below a uncommon situation,” Avira instructed BleepingComputer.
“The difficulty was first reported on Friday, December 9, and ought to be fastened mechanically by an replace that was deployed on Monday, Dec 11. Within the unlikely case that the pc didn’t obtain the replace, customers can attain out to the Avira help crew who’s comfortable to assist.”
