I not too long ago shared a publish titled “Public Adjusters Want To Elevate The Bar For Admission If They Need To Be Seen As Professionals,” which sparked a vigorous and insightful dialogue. I’m really grateful for all of the partaking responses and concepts which were shared.
In essence, I echoed within the publish a sentiment shared by Brian Goodman, the Basic Counsel of NAPIA, and Steve Badger in a presentation they made this week on the First Celebration Claims Convention: the necessity for public adjusters to raise the requirements for acquiring a license. This can be a matter I’ve usually introduced up in my ethics speeches to numerous public adjusting associations. I’ve privately raised it with public adjusting leaders.
The main target of the publish, Donice Krueger, who occurs to be my higher half and a Licensed Public Accountant, raised an intriguing query. She questioned if policyholders are conscious that hiring somebody with a public adjuster’s license may typically imply entrusting their claims to somebody who may not be absolutely competent for the duty. As an instance this level, Donice, with out prior expertise in public adjusting, studied for about 4 hours utilizing a guidebook and efficiently obtained a Texas public adjusting license.
This revelation led to numerous reactions, with some shifting the dialog as to whether insurance coverage firm and unbiased adjusters must also have increased necessities. Others prompt that the main target ought to be on eliminating unhealthy actors throughout the insurance coverage business. One attention-grabbing perspective was that some may see it as a viable enterprise mannequin to acquire a license with minimal competence after which delegate the precise work to others, basically a “bait and swap” method.
This brings us to a elementary query for all public adjusters who care deeply about their occupation: Will we need to enable the licensing of people who is probably not absolutely competent to deal with claims on behalf of policyholders?
I suggest that the reply ought to be simple – both “sure” or “no.” It’s a matter of deciding whether or not we view public adjusting as a significant and revered occupation that calls for stringent entry requirements or if we’re content material with a system that doubtlessly permits unqualified people to signify policyholders.
I invite everybody within the public adjusting neighborhood to replicate on this and think about what steps we are able to take to make sure the occupation is held within the excessive regard it deserves. Your ideas and ideas on this matter aren’t solely welcome however important for our collective development and enchancment—me included.
I recommend that these on this matter additionally take a couple of minutes to learn The Professionalism and Ethics of a Property Insurance coverage Adjuster.
Thought For The Day
Your life doesn’t get higher by likelihood, it will get higher by change.
Jim Rohn
